Centerstone Group Inc.

If you’re burdened by an expensive, long-term timeshare contract and considering Centerstone Group to help you exit, pause for a moment. Many exit companies may appear reliable, but later become scams. Before spending thousands of dollars, it’s essential to be cautious and dig deeper before trusting any company.

In this article, we’ve provided you with insights on Centerstone so you can better understand who you’re trusting and whether they are trustworthy and suitable option for your needs.

Centerstone Group – A Brief Overview 

Centerstone Group is a family-owned, full-service advocacy group that helps owners cancel their unwanted timeshare contracts. It was founded on 3 February 2020 and operates from offices in Las Vegas, Nevada, and Costa Mesa, California.

The company claims to be transparent and trustworthy. Its team of professionals has years of experience in the timeshare industry. They have a deep knowledge of how the timeshare system works and how to help clients get out of it legally. 

How Does Timeshare Cancellation Help?

Before hiring a timeshare exit company like Centerstone Group, ensure you have all the details and facts. At Timeshare Cancellation, we don’t just provide advice; we help you understand your options, including whether Centerstone Group is the right fit for your situation. We connect you with trusted and escrow-backed exit companies or professionals specializing in safe, legal, and permanent timeshare cancellations.

Is Centerstone Group a Legitimate Timeshare Exit Company?

Centerstone Group is a legitimate and trustworthy player in the timeshare exit industry. The company is  Better Business Bureau (BBB) accredited with an A+ rating. This accreditation indicates that the company meets the BBB standards for ethical business practices, customer care, and transparency. The company was founded in 2020, which may be relatively low compared to other exit companies, but its option to use escrow for payment protection further increases its credibility. Overall, Centerstone Group demonstrates key signs of legitimacy, making it a company worth considering for timeshare owners seeking a reputable exit solution.

Pros and Cons of Choosing Centerstone Group

Here’s a comprehensive overview of both advantages and potential drawbacks.

What Service Does Centerstone Offer? 

Centerstone Group offers many timeshare exit services, including transfer assistance, pressure campaigns, attorney-led exits, and credit monitoring and repair services. 

Timeshare Transfer: 

Timeshare transfer is a more affordable and faster option than others. If your fees are up to date, the company may help you transfer ownership to someone else.

Pressure Campaign: 

If your timeshare transfer isn’t possible, the company uses pressure tactics, such as writing formal complaints and engaging media and regulatory bodies, to pressure your resort into releasing you from a contract.  

Attorney Exit: 

Centerstone Group connects clients with attorneys experienced in timeshare law for more complex cases. This option is usually a last resort due to time and cost, but it becomes helpful when other options fail.

Credit Monitoring and Repair:

Many clients stop payments while canceling, which hurts their credit scores. Centerstone Group offers credit monitoring and repair at zero cost. This service ensures the client tracks their credit status and recovers from any negative impacts. 

Escrow Option:

The company offers escrow protection, which minimizes the financial risk. This means that a third party holds your money until successful cancellation, which can increase the security of your money until the service is completed. 

Pricing and Fees

Centerstone does not publicly list its pricing or fee details. Instead, the cost of their services can be determined after a free initial consultation, taking into account several factors such as type of ownership, ownership status, and the complexity of the exit process.

However, based on reviews, many customers have reported paying fees ranging from $2,000 to $4,000, with some stating they spent as much as $8,000. So, it’s clear that their price is not fixed and can vary from case to case.

Important Notice: While the exact price isn’t listed, they offer an escrow payment option, which protects your money if the cancellation is unsuccessful.

Centerstone Group Reviews

Before signing an agreement with Centerstone Group, research the company’s details and what real customers say about it. We’ve rounded up reviews, complaints, and key information, like its accreditation and money-back guarantee. This research is based on publicly available data from their official website, BBB profile, and other top review sites. This will help you understand whether the company fits your needs.

At BBB website, the company A+ rated and has maintained a rating of 4.77 out of 5 stars from customers. Most of their clients are satisfied with the process’s speed, professionalism, and transparency. Many clients have experienced good responses from their representatives. They stated that their communication was transparent and that they always responded to their queries. Many appreciated the company for its lack of sales pressure and staff supportiveness. 

At Google Reviews, the firm has earned a 4.6/5 rating. Many clients have praised their professionalism, empathetic approach, and step-by-step guidance throughout the timeshare exit process. Many expressed relief and satisfaction with the outcome, appreciating the no-pressure intake process and detailed explanations during initial meetings. However, some clients have reported mixed experiences, citing additional costs and communication issues. Overall, Centerstone Group’s excellent customer service and secure payment options make it a viable option for those seeking timeshare exit solutions.

Lawsuits Against Centerstone Group

There have been no reported lawsuits against the Centerstone Groups. The company is accredited by the Better Business Bureau (BBB) and has maintained an A+ rating. This accreditation indicates that it is committed to resolving customer complaints and adhering to ethical business practices.

Some complaints at BBB involved a lack of timely updates, delays in assigning an attorney, and issues with documentation that negatively affected the customer’s credit. Centerstone Group has responded to such complaints, attempting to resolve the problems and clarify the importance of their processes.

Centerstone Group’s Success Rate and Timeline

Based on client reviews, Centerstone Group Inc. has a high success rate in successfully assisting timeshare owners with their exit process. However, individual experiences can vary depending on the complexity of each case.

Some reviewers showed that the company typically takes 30 days or a few months to cancel. Some experienced 6-12 months. It’s worth understanding that the timeline varies depending on the contract specifics, the timeshare provider, and individual case circumstances.

Consider a Few Things Before Signing Up with Centerstone Group

Before committing to Centerstone Group Inc., consider key factors beyond BBB accreditation. 

• You must ask them about an escrow service. If they provide this protection, you’re good to go. This is because they hold your money and only get paid when they successfully let you exit. 
• Ask them about their success rate in handling similar cases.
• Ask about their fees and whether they charge upfront fees. Beware of companies that charge a high upfront fee. 
• Additionally, ask them to provide clear contracts outlining the services, timeline, and expected outcomes.

There are many other things to verify to protect from timeshare exit firm scams. So, reach out to Timeshare Cancellation for complete guidance. Our team of experts knows the ins and outs of the timeshare exit industry and does continuous research on exit companies. We’ll help you determine whether Centerstone Group fits your situation well.

Conclusion

Centerstone Group is a relatively new exit company that helps owners get out of their timeshare contracts. They are offering several services that fulfill different client needs. But it’s essential to do thorough research and not rush into a decision. Every case is different, and Centerstone might work best for many but may not work best for you. So, let Timeshare Cancellation review your contract and recommend an escrow-based firm based on your case

FAQs

Q1: How much does Centerstone Group charge for timeshare exit? 

Centerstone Group did not publicly disclose its service cost. But you can get a free consultation to ask for pricing details. It may vary depending on your contract type, ownership status, resort, complexity of your case, and the services you require. 

Q2: How long does Centerstone Group Inc. take to help exit a timeshare contract?

Centerstone Group has not promised a fixed cancellation timeline. It varies depending on the nature of the contract. If your case is complex, they may have to hire attorneys, which may take years to exit.

Q3: Is the Centerstone Group legit? 

Yes, Centerstone Group is a legitimate company. The company is BBB accredited with an A+ rating, showcasing that it meets the industry standards.