If you’re reading this, your timeshare has turned into a burden. From countless exit firm options, if you’ve finally decided on Resort Advisory Group, ask yourself a few questions: Who are they? Can I trust them? What makes them the best of the rest?
This article will give you real information about the company. Whether you’re exploring your options or looking for a reliable exit partner, it will help you understand if Resort Advisory Group is the right fit for your freedom.
An Overview of Resort Advisory Group
Resort Advisory Group is a timeshare exit firm based in Irvine, California. It was founded in 2011 and has been helping owners cancel their unwanted timeshares since then. Over the years, the firm has positioned itself as a timeshare advocacy organization, working to legally release timeshare owners from lifetime obligations.
The firm operates under the parent company Intermarketing Media LLC, which is known for providing services such as contract analysis, exit strategies, and resort negotiation.
It’s important to note that, based on the available information, the Better Business Bureau (BBB) lists this company as out of business or no longer active.
Is Resort Advisory Group Legitimate?
The Resort Advisory Group was a legitimate company that offered timeshare cancellation services approximately 10 years before it seemingly ceased operations. During that time, they helped many individuals understand their contracts and worked together to cancel them legally.
Few signs indicate the company was legitimate. It had been in business for a long time and had a physical office in Irvine, California.
However, there are also some things to be cautious about. The BBB never accredited the firm and currently holds no rating as it is out of business. So, it’s best to look at firms that are presently operating.
How Timeshare Cancellation Firms Help Timeshare Owners
We know how confusing and stressful it is to feel stuck in a timeshare. You’re probably unsure of whom to trust. That’s why Timeshare Cancellation exists to take the weight off your shoulders.
Stop wasting your hours researching exit firms or worrying about timeshare exit scams. We’ve already done all of that for you. Our team has researched and vetted reliable exit firms that use third-party escrow.
Here’s how we help:
- First, we understand your situation,
- Look for possible cancellation options
- Match you with the right firms
Pros and Cons of Resort Advisory Group
Have a quick look at the pros and cons of the Resort Advisory Group.
| Pros | Cons |
| Decade of Experience: Resort Advisory Group has been in the industry since 2011, indicating more than 10 years of experience. Their long business history suggests credibility and a strong knowledge of navigating complex situations. | No Accreditation: Resort Advisory Group was not accredited by the Better Business Bureau (BBB) and currently has no rating, as the business is no longer operational. |
| Attorney-Based Cancellation: The company was known for working alongside licensed attorneys to handle exit processes. This legal backup added a layer of professionalism and ensured that cases were handled in accordance with the contract and state laws. | No Escrow Payment Model: Unlike reliable timeshare exit firms that provide third-party escrow services to protect clients’ funds until the service is done, Resort Advisory Group did not offer an escrow option. This meant clients had to pay upfront without a refund guarantee. |
| Customized Exit Strategies: Resort Advisory Group often customized each individual’s case. They first evaluated contracts and recommended strategies based on the specific terms. | Inactive Business Presence: The firm has no online presence, with its website and social platforms unavailable or inactive. Additionally, BBB declared it out of business. |
Services Offered by Resort Advisory Group
Resort Advisory Group offered the services below.
Timeshare Cancellation Services: Resort Advisory Group’s core service was assisting timeshare owners in canceling their contracts. Whether the individual felt misled or couldn’t pay maintenance fees, the firm worked to relieve them from the long-term financial burden of timeshares legally.
Attorney-Based Exit Services: The firm provided its customers with attorney-based services. Rather than using traditional methods or negotiation-only strategies, they worked with licensed attorneys to handle the cancellation process, compliant with state and federal laws.
Legal Support and Customer Protection: Resort Advisory Group emphasized legal accuracy and customer protection throughout the exit process. They offered full legal support by preparing documents correctly, dealing with timeshare companies directly, and ensuring their client’s rights were protected.
Resort Advisory Group Pricing and Fees:
Resort Advisory didn’t disclose a fixed fee; instead, it followed a case-by-case pricing structure. It typically assessed each case, understanding the complexities and legal options before quoting a final price.
Based on the information gathered from customer reviews, many clients reported paying fees of $3,000 to $8,000 for their timeshare cancellation services.
Resort Advisory Group Reviews
Before working with any timeshare exit firm, it’s essential to know who you’re dealing with, and we’ve done the research for you. Below is important information about Resort Advisory Group from trusted sources, like BBB, and verified consumer review platforms, such as Trustpilot and Google Reviews. By reviewing these public records, you can better understand the company.
| Company Name | Resort Advisory Group (RAG) |
| Headquarter | Irvine, CA |
| Years in Business | More than 10 Years |
| BBB Accredited | Not accredited |
| BBB Rating | Not Rated |
| BBB Complaints | 26 |
| No. of Resolved Complaints | 12 |
| Pricing Info | Not Available |
| Pricing Model | Not Disclosed |
| Money-Back Guarantee | No Guarantee Provided |
On BBB, the firm has not yet been rated, but it has received a 4.2/5 rating from customers. Many shared their positive experience, praising the firm for its professionalism, dedication, and effective communication. According to the client, Vanessa V., the firm assisted her in exiting a timeshare contract without negatively impacting her credit score.
However, not all experiences were favorable, and a few clients reported delays, frustration, and unexpected fees.
On Truspilot, the company has received a 1.8/5 rating, which is poor. Some clients reported successful exits and professional support. Many praised the team for detailed communication and support throughout. Some claimed the company ruined their credit and refused to provide a refund, while others felt misled and believed the firm was vague about the likelihood of success.
The recent Google Review of Mary Mac expresses a positive experience working with the firm. The client reported a successful cancellation from Welk Resort and found the firm honest, professional, and transparent.
Another review from Madelyn Johnson stated that the company misled her into signing a contract, and after five years, the issue remains unresolved. She felt scammed and claimed that the company had engaged in unfair business practices.
Resort Advisory Group Lawsuit
Diamond Resorts filed a lawsuit against the firm and its affiliates, accusing them of false advertising and deceptive practices. The lawsuit claims that they have charged high upfront fees to clients without providing actual assistance. The resort also alleges that the firm advised owners to stop making payments, which led to foreclosures and damaged their credit. The case also includes claims of civil conspiracy and violations of California’s unfair competition laws.
Moreover, there are numerous complaints on the Better Business Bureau (BBB) website against the firm. The customers reported that the firm makes their financial situation even worse. Many reported paying thousands of dollars upfront and got no results. The firm instructed many to stop making resort payments, which later negatively impacted their credit.
Key Points to Consider Before Working with Exit Firms
Whether you’re dealing with Resort Advisory Group or any other exit firm, you must look for the key points below to protect yourself from timeshare exit scams.
Never Pay a Large Upfront Fee: Many scams begin with asking thousands of dollars upfront. So, consider firms that offer escrow-based payment structures.
Verify the Company’s Track Record: You must check independent reviews, search for complaints or lawsuits, and ask for proof of past similar successful exits.
Look for BBB Accreditation: Look for companies that are BBB accredited. The lack of accreditation does not always indicate that the firm is a scam. Still, it does ensure that the firm is committed to following ethical practices and resolving customer complaints.
Request a Written Contract: Ask firms to include their services, timeline, refund policy, and any other information in writing. If they avoid documentation, walk away.
Before you sign anything, talk to Timeshare Cancellation first. We specialize in evaluating exit companies and recommending only escrow-based, reliable firms.
Success Rate and Timeline
Based on available reviews, the firm has helped many clients exit their timeshare contracts. One client mentioned that it took approximately two years to resolve their case. At the same time, many claimed that they received no results even after several years of waiting.
So, the timeline varies greatly, and the outcome may depend on the case’s complexity.
Final Verdict:
Resort Advisory Group, once a notable name in the timeshare exit industry, is no longer actively operating. Given this, you must consider looking for a professional and actively operating exit firm. Unfortunately, the exit industry is overcrowded with scams, so picking companies that use escrow payment methods is crucial. If you’re unsure where to start, contact Timeshare Cancellation for honest advice and recommendations of escrow-based firms that can help you exit safely and legally.
FAQs
Q1: Is Resort Advisory Group BBB accredited?
No, the Resort Advisory Group/ Timeshare Advisory Group is not BBB-accredited.
Q2: How much does it cost to use Timeshare Advisory Services?
As of now, Timeshare Advisory Group is out of business. However, based on reviews, customers paid between $3,000 and $8,000.
Q3: Does Timeshare Advisory Group offer escrow services?
Timeshare Advisory Group no longer operates a business and did not offer escrow services to its previous clients.
