Increasing fees, limited booking availability, or financial issues are just a few reasons many owners search for a way out. If you are also looking to exit, one name that often comes up is Cancel Timeshare, a firm offering straightforward contract cancellation.
However, before you move or make a payment, it is essential to know who they are, how they operate, and what their clients have experienced.
This article provides you with all the necessary information, so you don’t have to do much; read it and make an informed decision.
An Overview of Cancel Timeshare
Cancel Timeshare is a timeshare exit company based in Myrtle Beach, South Caroline. It is legally registered as HVM Strategies, LLC, and is managed by Charles & Christine Howard. The company’s start date goes back to April 1, 2017, but it was officially incorporated in May 2020. They opened a Better Business Bureau (BBB file in June 2020 and now hold an A+ rating with BBB.
Is Cancel Timeshare Legit?
During timeshare cancellation, the most critical question to ask yourself is, “Can I trust the firm”?
In the case of the Cancel Timeshare company, it is an honest and legitimate business with BBB accreditation and a transparent process. It also holds an A+ BBB rating, which is a positive signal. They have a valid business address and emphasize that it does not charge large upfront payments.
It’s also worth noting that it still does not mention that they offer third-party escrow protection. Instead of holding your funds until successful cancellation, the firm collects money directly and promises a 100% internal money-back guarantee. They do offer a flat payment plan and avoid asking lump-sum fees.
In short, the firm is legitimate but not entirely risk-free. Therefore, we recommend that you contact Timeshare Cancellation Companies for recommendations on escrow-based exit firms. We aim to connect you with firms that have proven track records of safeguarding your money and minimizing the risk of losses.
Pros and Cons of Hiring a Cancel Timeshare Company
Here are some pros and cons to know before deciding if the company is the right solution for your timeshare exit.
| Pros | Cons |
| No Escrow Protection: The biggest concern is that the company does not use an escrow payment model. This means your payment goes directly to them before any cancellation. So, if something goes wrong, you solely depend on their internal money-back guarantee policy, which may not provide the same level of financial protection. | Not BBB Accredited: Their website states that they are BBB accredited with an A+ rating. However, as of June 2025, they do not have a BBB profile, which confirms their accreditation. Timeshare owners mainly rely on the BBB rating and reviews to verify a business. |
| Same Pricing Structure: Their flat-rate pricing may sound simple, but it is not tailored to individual needs. Every case is different; some are easy, while others are complex. You’ll pay the exact cost even if your timeshare case is easy. This pricing rate could be more expensive than deed-back programs, especially if your timeshare is paid off and doesn’t require much legal work. | New Company with Limited Track Record: The company was founded in 2023, meaning it has only two years of experience in the industry. With just a few years in business, they lack customer reviews on various review platforms. These third-party platforms typically help owners assess their success record and trustworthiness. |
| Conditions on Money-Back Guarantee: The company offers a 100% money-back guarantee; however, it is not automatic. It goes through an internal review process, and one BBB complaint mentions a case where a refund was disputed. Without the protection of escrow, this guarantee relies on the company’s financial ability and willingness to repay it. | No Escrow: Unlike reliable exit firms that promote escrow payment, Exit Protect does not offer this money protection option. Instead, they ask clients to pay upfront before the exit process begins. Without escrow, you may lose control over your money once you have made the payment. |
What Service Does Cancel Timeshare Offer?
Below are the services Cancel Timeshare offers:
Timeshare Cancellation: Cancel Timeshare specializes in assisting timeshare owners in canceling their unwanted contracts, whether they are still under financing or fully paid off. Their team of experts takes over the administrative and legal work, drafts letters, contacts your resort, and more, so you don’t have to tackle the process alone.
Client Portal Access: Cancel Timeshare offers a secure online portal for its clients, available 24/7. You can upload required documents inside the portal, check your cancellation status, and send or receive messages from the company. This system helps organize everything in one place and keeps clients updated at all times.
Credit Protection: A primary concern when canceling a contract is the potential damage to one’s credit score. The company partners with a credit repair company and offers credit protection services. This service minimizes any negative marks that could appear on your credit report during the process.
100% Money-Back Guarantee: The company offers a 100% money-back guarantee, providing customers with complete reassurance. They claim to offer a full refund if they fail to cancel the contract within the specified timeframe.
Cancel Timeshare Pricing and Fees
Cancel Timeshare offers standardized pricing options, meaning everyone pays the same. They offer three fixed payment plans, depending on the number of timeshare contracts and the balance owed.
Their entry-level plan, which covers the cancellation of one paid-off or financed timeshare, costs $299 per month.
For individuals who cancel two timeshares, the cost is $499 per month.
Their highest-tier plan offers cancellation of three timeshares, which cost $699 per month.
Note: The firm does mention its pricing model to avoid a large upfront; it’s important to note that not every timeshare case is the same. If your case is straightforward, this may be more expensive. Moreover, they do offer money-back guarantees but not an escrow option, which is the most excellent form of fund protection.
Cancel Timeshare Reviews
Here is a summary of information gathered from the company’s official website, the BBB website, and various trustworthy online sources.
| Company Name | Cancel Timeshare |
| Headquarter | Myrtle Beach |
| Years in Business | 5 |
| BBB Accredited | Yes |
| BBB Rating | A+ |
| BBB Complaints | 1 |
| Closed Complaints | 1 |
| Pricing Info | Available |
| Pricing Model | Standardized |
| Money-Back Guarantee | No |
On BBB, the firm has earned a 3.8/5 rating from customers. There is a mixed reflection of positive and negative outcomes. Many reviewers praised them for being responsive, effective, and professional. Clients have reported that the firm assisted them in quickly canceling their contract and made the process feel manageable.
On the other hand, some reported frustration with delays, ignoring calls, refund issues, and poor communication.
At Trustpilot, many clients reported that they paid manageable monthly installments, were kept informed via direct contact or a secure portal, and felt supported throughout the process. However, few shared a lack of updates and delays and refused to fulfill their refund promises.
Cancel Timeshare Lawsuits and Complaints
As of June 2025, there are no legal class actions against the Cancel Timeshare. Moreover, BBB shows only one file in the last 3 years, which was resolved within the previous year.
It’s important to know that a clean record doesn’t always guarantee a risk-free experience. Therefore, always verify customer feedback, confirm refund policies, and determine whether the firm offers financial safeguards, such as escrow.
Success Rate & Timeline
Cancel Timeshare claims a strong success rate of 98%, which indicates that the majority of their customers achieve a successful exit. The company mentioned an average completion time of under 12 months.
Based on the review, several clients reported their timeshare was canceled within 4 to 12 months, which aligns with what the company advertised. While some experience longer times, i.e., up to 24 months or more, due to complex cases.
What to Look for in an Exit Firm
Before working with any timeshare exit company, always look for a few things.
First, check if the firm offers escrow, which means your funds are only released after your timeshare contract is officially canceled.
Research reviews, ratings, and complaints on platforms such as BBB, Google, and Trustpilot.
Look for transparent pricing and avoid companies that require large upfront payments.
Always verify that the company is BBB-accredited and has a good rating.
Ask the company if they offer a written contract that clearly outlines the services included, the timeline, and what happens if they fail to meet their obligations.
Lastly, look if the firm is registered correctly and has a success record with timeshare developers.
Considering these points will help you avoid scams and choose a company you can trust. Click to learn how to select a reliable exit firm.
Conclusion:
Cancel Timeshare offers a solution for owners seeking to exit their expensive timeshare contracts. The company offers a clear pricing plan, mostly positive customer reviews, and a success rate. However, they do advertise not to ask for upfront, but they do not use an escrow system, which means refunds depend on the company’s guarantee.
If you’re considering hiring Cancel Timeshare, be sure to read the agreement carefully, ask pertinent questions, and remain engaged in the process. However, if you prefer extra protection, please reach out to us, and we’ll connect you with the best exit firm that offers customized payment options and utilizes escrow protection.
FAQs
Q1: How much does Cancel Timeshare charge?
Cancel Timeshare charge standardized pricing structure. For one-time share cancellation, it costs $299 per month. For two timeshare contracts, the cost is $499, and for three contracts, the price is $699.
Q2: Does Cancel Timeshare offer escrow services?
No, Cancel Timeshare does not offer escrow services. Instead, they offer a 100% money-back guarantee if they fail to complete the cancellation.
Q3: Is Cancel Timeshare BBB accredited?
Yes, Cancel Timeshare is a BBB-accredited business and holds an A+ rating.
