When searching for timeshare exit firms to cancel contracts you no longer want, many companies, like Encore Law, promise to help you legally exit. But in an industry with both reputable firms and scams, how do you trust anyone quickly?
If you’re thinking of Exit Law, it’s crucial to dig deeper before committing thousands of dollars.
In this review article, we’ve jotted down everything about the firm. Read on to find out if the company is the safe solution to your timeshare troubles.
Overview of Encore Law
Encore Law, also known as Encore Exits, is a law-based timeshare exit company based in Houston, Texas. It was founded by a team of legal professionals with nearly 20 years of combined experience in helping owners legally cancel their timeshare contracts. The firm specializes in providing personalized and attorney-based strategies and helps resolve complex disputes and exits. The company promotes itself as having a client-centric approach, with deep legal expertise to assist clients in overcoming complex exits, recovering fees, and avoiding deceptive practices.
Is Encore Law Legitimate?
Encore Law appears legitimate, boasting nearly two decades of experience and a team of legal experts dedicated to helping clients cancel unwanted contracts. The company emphasizes transparency and customer support, which are important indicators of a serious business.
However, if you look closer, there are some concerns.
Firstly, it is not accredited by the Better Business Bureau (BBB). This accreditation is a standard many individuals use to assess a company’s trustworthiness.
Secondly, it has a high number of complaints listed on the BBB, and it holds a poor D rating on the BBB due to numerous unresolved complaints and a failure to respond adequately.
Lastly, Encore Law does not offer escrow services. Escrow is considered a best practice in the timeshare exit industry. Its absence means you are expected to pay upfront, which is a risky practice.
Note: Never pay upfront to any exit company. Always choose those who offer escrow services to protect your money.
But how can you avoid paying upfront? Don’t think more; contact Timeshare Cancellation Companies. We not only connect you with reliable, vetted exit companies but also with those that prioritize escrow and never require upfront fees.
Pros and Cons of Working With Encore Law
Here’s the breakdown of the pros and cons of hiring Encore Law
| Pros | Cons |
| Proven Track Record: Encore Law boasts years of combined experience and a history of successfully assisting timeshare owners in exiting their contracts. Their legal network has experience in navigating the complexities of timeshare contracts, and the company has delivered results for numerous owners over the years. | Not BBB Accredited & Poor BBB Rating: The company is not accredited by the BBB, which is a warning sign. Moreover, it holds a D rating, which is a very low score. This poor rating is tied to unresolved complaints and inadequate responses to customer issues. |
| Legal Expertise: The firm comprises legal professionals with extensive experience in timeshare law. This attorney-based service is particularly beneficial for those dealing with complex cases that require an in-depth understanding of contract law. | High Number of Complaints: Over the last few years, the company has received an unusually high number of complaints. This indicates that many customers were dissatisfied and had faced issues with their service delivery
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| Personalized Approach: The company emphasizes a personalized approach, not relying on a single strategy for all cases. Instead, it carefully analyzes each case and offers customized strategies to resolve them. This approach increases the chances of a successful exit and resolves specific challenges. | No Escrow: One of the concerns is that it does not offer escrow services, which provide greater financial security. Without escrow, you’re required to pay upfront, which is a common tactic of scam companies. |
Services Offered by Encore Law
Below are the services Aaronson Law Firm offer:
Timeshare Contract Termination: Encore Law’s core service is to help timeshare owners legally exit from timeshare agreements. Many timeshare contracts are complicated to cancel, but the company claims to have the expertise to overcome these challenges.
Their legal team works to release clients from ongoing financial obligations, such as annual maintenance fees and special assessments.
Refund Recovery: In addition to timeshare cancellation, the company assists clients in recovering money already paid for the timeshare. This involves efforts to reclaim membership fees, initial deposits, and even years of maintenance charges.
Personalized Case Evaluation: The company provides each client with customized services. They evaluate each case, understand the unique situation, and identify any loopholes that support cancellation. Based on the information gathered, they developed a customized strategy rather than using the same approach for all cases.
Legal Representation: Encore Laws collaborates with a network of experienced attorneys who specialize in handling timeshare contracts and related matters. These skilled professionals negotiate directly with the resorts and ensure everything is managed correctly. This legally sound service is essential for timeshare owners navigating complex contract terms or aggressive resort practices.
Encore Law Pricing or Fees
The firm does not disclose its pricing structure. However, customer reviews indicate that their prices often range from $8,000 to over $15,000.
The reviewer also highlighted additional unexpected costs, such as estoppel fees, which some claimed were promised to be reimbursed but were never provided.
Encore Law Reviews
Here is a summary of customer feedback and information gathered from their official website, BBB profile, and other online sources.
| Company Name | Encore Law |
| Headquarter | Houston, Texas |
| Years in Business | 5 |
| BBB Accredited | Not Accredited |
| BBB Rating | D |
| BBB Complaints | 33 |
| Closed Complaints | 27 |
| Pricing Info | Not Available |
| Pricing Model | Not Disclosed |
| Money-Back Guarantee | No |
At BBB, the firm has received a rating of 3.27/5 based on 52 reviews. Many reviewers have praised them for successfully helping them exit timeshare contracts within a few months. Many others showed frustration over poor communication, unfulfilled promises, and high-pressure sales tactics.
Some even reported that after paying high upfront fees, they struggled to get updates or responses from the company.
Encore Law Lawsuits and Complaints
Encore Law has been involved in serious legal action in the past few years. In 2025, the Minnesota Attorney General’s Office filed a legal class action for violating state laws related to debt settlement services.
They sued the company for charging large upfront fees and operating without proper licensing. As part of the settlement, Encore Law agreed to refund over $269,000 to affected consumers.
Apart from lawsuits, there are a high number of complaints listed on the BBB. Those complaints primarily concern being charged thousands of dollars, struggling to obtain refunds, experiencing delays in service delivery, and being subjected to misleading sales practices.
Encore Law Success Rate and Timeline
While a few clients mentioned successful cancellations, many others complained that the firm failed to deliver as promised. However, few clients reported cancellation within 5 to 8 months.
How to Protect Yourself from Exit Company Scams
The timeshare exit industry is full of scam companies that promise quick results, ask for upfront, and disappear. If you’re planning to hire an exit firm, here are a few steps to protect yourself from scams.
- Look for a company that uses escrow payment protection. Escrow protects you from losing money to a company that fails to deliver.
- Avoid paying upfront to any company. Reliable companies never demand large payments in advance.
- Check if the company is BBB Accredited and holds a good Rating. A company’s accreditation and good rating can tell you a lot about its reputation.
- Never work with poorly rated firms that have a history of complaints.
- Look for reviews on independent platforms like BBB, Google, Yelp, or Trustpilot. Do not just rely on testimonials mentioned on the company’s website.
Conclusion
Encore Law has helped many timeshare owners in canceling their contracts, but the company is not BBB accredited and has a poor rating, which raises concerns about its credibility and accountability. Moreover, the company does not use escrow; instead, it charges high upfront fees. Many previous clients reported feeling misled after paying upfront with no resolution to their contract.
Are you still comfortable paying thousands of dollars upfront without any guarantee?
This is a significant risk, but Timeshare Cancellation companies can help you mitigate it. Contact us today for a personalized assessment and connection with trusted timeshare exit firms that use secure escrow accounts.
FAQs
Q1: Is Encore Law BBB-accredited?
No, Encore Law is not BBB-accredited, and it holds a poor D rating with BBB.
Q2: Does Encore Law use escrow to hold payments?
No, Encore Law charges high upfront fees instead of using escrow to hold payments.
Q3: How long does Encore Law take to cancel a timeshare?
The company has not provided a timeline. According to reviews, some customers claim they cancel their contracts within 5-8 months, while others have waited months with no communication or resolution.