If you’re tired of your timeshare burden and thinking of hiring “Timeshare Answers in 2025” to help you exit from your unwanted timeshare contract, this article is a must-read. Before rushing into any decision, it’s always good to research first. If you haven’t yet explored the company, this detailed guide provides you with the company’s background, reputation, key facts, the good and bad, and insights that every timeshare owner should know before hiring Timeshare Answers.
Overview of Timeshare Answers
Timeshare Answers is a company based in Orlando, Florida, that assists people in canceling or exiting their contracts. It began in 2009 and has been operational for over 16 years, utilizing various website names. The company is also known as Integrity Marketing Solutions, LLC. While it initially appeared active and claimed to help clients, its operations have been scrutinized for several reasons. As of recent reports, Timeshare Answers is out of business.
Is Timeshare Answers a Legitimate Company?
Timeshare Answers was once considered a legitimate option, but based on recent evidence, it’s no longer a trustworthy or active company. Some of the serious concerns are their inactive website and disconnected contact information. This kind of communication breakdown is a warning sign, especially for an industry where personal assistance is crucial. Secondly, it is not Better Business Bureau (BBB) accredited with a “D-” rating. Another primary concern is the lack of escrow payment options, meaning they require clients to pay upfront, which exposes them to financial risk. Therefore, it’s advisable to research your part thoroughly or look for more transparent options.
Hiring an exit firm like this is like playing with fire and hoping you won’t burn. It’s a risky move and can cost you thousands of dollars. So, don’t gamble with your financial future. Contact Timeshare Cancellation today! We’ll match you with a vetted, proven timeshare exit firm that uses escrow-backed payments.
Pros and Cons of Timeshare Answers
Below are the pros and cons of Timeshare Answers.
| Pros | Cons |
| Years in Business: Timeshare Answers was established in 2009 and has been operating for over 16 years. This longevity in the timeshare exit industry can signal a level of expertise and experience in resolving complex contracts. | No Escrow Option: Timeshare Answers’ biggest concern was their payment model. Unlike reliable exit firms that use escrow options to protect clients’ funds, the company required full payment upfront before starting any work. |
| Multiple Services: The company offered a range of services beyond timeshare cancellation, which might have helped many timeshare owners resolve their specific issues. | Inactive Status: Timeshare Answer’s official websites have become inactive recently. This shows that the firm is no longer operating or has shut down. An active presence is a basic expectation for any service provider, and losing that means losing accountability. |
| Legal Entity: Timeshare Answers operates under Integrity Marketing Solutions, LLC, a registered business in Florida. This meant the company was not operating anonymously or without oversight. | Lack of Accreditation: Timeshare Answers is not BBB accredited and has a poor “D-” rating. This rating is due to numerous unresolved customer complaints. The BBB rating is one indicator of a company’s service quality and shouldn’t be ignored. |
Services Offered by Timeshare Answers
Timeshare Answers offered various services that were more than just timeshare cancellation. Here’s a breakdown of the key services they offered
Timeshare Contract Cancellation:
Timeshare Answers’ primary service was assisting individuals in exiting their timeshare contracts. The company claimed to work with resorts or developers to negotiate a legal release from ownership obligations. This service was designed to free owners from annual maintenance fees, taxes, special assessments, and other long-term financial burdens.
Mortgage Cancellation:
The company offered mortgage cancellation assistance to owners who still owed money on timeshare mortgages. This is a more complex process, as canceling a mortgage often involves legal review and negotiation with the resort and financing companies.
Credit Repair and Protection:
Another service provided by Timeshare Answers was credit repair and protection. Timeshare cancellations, especially those involving foreclosure or mortgage default, can negatively impact a client’s credit score. The company offered support in minimizing or repairing that damage. This included credit report analysis, removing harmful entries, and working with credit bureaus to improve a customer’s financial profile after the exit process.
Money-Back Guarantee:
Timeshare Answers offered a 100% money-back guarantee as part of its service offerings. This service reassures clients that they will get a full refund if they fail to cancel their contracts.
Timeshare Answers Pricing and Fees:
Like many timeshare exit firms, Timeshare Answer does not disclose its pricing or fees online. After many hours of research, we could not clearly understand its costs. However, digging through verified complaints filed with the BBB, we found few references to its fees. One of its past clients reported paying $3,000 with no results. Another customer mentioned paying $3,195; one reported paying $4,000 for never-delivered services.
Note: While the company provides a money-back guarantee, be aware that payments are not secured through escrow services.
Timeshare Answers Reviews
Before entering into any agreement with a timeshare exit company, it’s always best to research, such as reading customer reviews and complaints and verifying their credentials. This provides insights into how a company treats its customers and whether it delivers what it promises. Below is a summary of Timeshare Answers from the Trusted BBB site.
| Company Name | Timeshare Answer/ Integrity Marketing Solutions, LLC |
| Headquarter | Orlando, Florida |
| Years in Business | 16 |
| BBB Accredited | Not accredited |
| BBB Rating | D- |
| BBB Complaints | 6 |
| No. of Resolved Complaints | 1 |
| Pricing Info | Not Available |
| Pricing Model | Not Disclosed |
| Money-Back Guarantee | Offered |
Timeshare Answers has a minimal presence on trusted review platforms. Most of the data we got from customer complaints on the BBB. This limited transparency may make it difficult for prospective clients to evaluate the company’s trustworthiness confidently.
Timeshare Answer Lawsuit and Complaints
The Timeshare Answers, also known as Integrity Marketing Solutions, has been involved in a major lawsuit filed by Wyndham Resorts. The resort accused them of false advertising and deceptive sales practices. The court held Wyndha firm accountable and awarded Wyndha $16 million in damages, along with a permanent injunction.
Timeshare Answers complaints on the BBB were mainly about unresponsive communication after payment—some claim they did not receive a refund as promised after failing to cancel their timeshare.
Transparency and Credibility of Timeshare Answers:
When we talk about their transparency and credibility, it raises several concerns. Their lack of public presence is striking. No verified reviews are available on trusted sites, and the company has received a D- rating with the BBB. Additionally, the company has unanswered complaints, suggesting a possible lack of accountability. The fact that customers have reported unreturned calls, unmet refund guarantees, and closed offices further diminishes confidence in their operations.
Timeshare Answers Success Rate and Timeline
Currently, Timeshare Answers does not disclose its success rate or provide detailed timelines for timeshare cancellation. Moreover, due to a lack of online reviews, we cannot determine the expected timeline and success rate or assess their effectiveness and reliability. Given the absence of specific data, we advise you to contact Timeshare Cancellation for exit companies that offer transparent details and greater assurance.
Key Things to Keep in Mind Before Hiring an Exit Company
Deciding to cancel a timeshare is a big step, and choosing the right exit company can make all the difference. Unfortunately, the timeshare exit industry has its share of exit scams, misleading claims, and unethical practices. To avoid falling into a financial trap, you must consider a few factors, such as,
- Look for transparent companies about their pricing, timeline, and cancellation. If a company avoids your questions or provides vague answers, kick out that firm.
- Avoid exit companies that demand full payment upfront. Reputable exit firms often use escrow services, where your money is only released once the service is completed.
- Check third-party verified reviews on websites like BBB, Trustpilot, or Google. A company without positive reviews may not be reliable.
- Check if the company is BBB-accredited and review its complaint history
At Timeshare Cancellation, we prioritize providing the most updated, transparent, and detailed information about timeshare exit companies. We know how complex the process of choosing an exit company is, so we only recommend trusted, escrow-backed exit firms to ensure successful cancellation.
Final Verdict:
After digging deep into Timeshare Answers, we can’t confidently recommend them. There are no apparent signs of customer-first policies like escrow payment. Paying upfront may put you in a vulnerable position, and sadly, that’s how many scams begin.
Timeshare Cancellation believes you deserve better service that protects your money and delivers results. If you’re still juggling, we’re here to connect you with vetted, escrow-backed exit firms.
FAQs
Q1: Is Timeshare Answers BBB accredited?
No, Timeshare Answers is not Better Business Bureau Accredited and has D- ratings, which indicate concerns about the company’s reliability and customer service practices.
Q2: Does Timeshare Answers offer a money-back guarantee?
Timeshare Answers offered a money-back guarantee, but based on customer complaints on BBB, the firm does not honor these guarantees.
Q3: How much does Timeshare Answer charge for timeshare cancellation?
Timeshare Answers does not disclose its pricing information. However, based on reviews, they charged $3,000-4,000 but were unsuccessful in canceling their contracts.
Q4: Does Timeshare Answers offer escrow services?
No, Timeshare Answers does not offer escrow services. Instead, they require clients to pay upfront for their timeshare exit services, which puts consumers at financial risk.
