Are you considering hiring a Timeshare Contract Resolution Exit firm? Read this article first.
Before committing to a company, it’s wise to conduct some research. That’s why we’ve done it for you. In this article, you’ll find a comprehensive overview of Timeshare Contract Resolution (TCR), including its background, reputation, and reviews.
So, get the facts and move forward with confidence.
An Overview of Timeshare Contract Resolution
Timeshare Contract Resolution (TCR) is a U.S.-based timeshare exit company that offers ethical and expert assistance to timeshare owners who want to be released from unwanted contracts. It was officially founded in 2019 and is located in Tempe, Arizona, and Scottsdale, Arizona. The company claims to have helped thousands of customers legally exit their contracts and emphasizes commitment to transparency, fairness, and consumer advocacy. The firm operates a vast team of over 50 professionals, including analysts, administrators, specialists, advocates, and client services representatives.
Is Timeshare Contract Resolution Legit?
Yes, Timeshare Contract Resolution is a legitimate company. Several factors support its legitimacy, including its accreditation by the Better Business Bureau (BBB) and its A+ rating, which signifies trustworthiness and indicates that the firm has met the BBB’s standards for resolving customer complaints. While the firm has gained visibility more recently, the business was founded in 2009 and officially incorporated in 2019. This indicates that the company has been in operation for over a decade.
One notable concern is that TCR does not offer escrow services. Escrow is widely recognized as a safe and secure payment method in the timeshare exit industry, as it protects the client’s money until cancellation. Without escrow, you will be required to pay upfront, which carries financial risk.
To minimize risk, consider contacting Timeshare Cancellation Companies. Our team of experts will review your contract and, based on your unique situation, recommend a reliable exit firm that works with the escrow and has a proven track record.
Pros and Cons of Timeshare Contract Resolution
Below are a few pros and cons of hiring TCR
| Pros | Cons |
| Transparent Exit Process: The company has highlighted a straightforward exit process, i.e, initial case assessment, contract analysis, onboarding, and final resolution. This step-by-step approach shows a well-established system for each case. | No Escrow: TCR does not offer escrow service. Without escrow protection, you may increase the chances of losing money if the service is not delivered as promised. |
| Experienced and Visible Team: TCR has a skilled and large team of specialists, analysts, and client service representatives. This visibility increases credibility and makes it easier for individuals to know who they’re dealing with. | No Money-Back Guarantee: The company does not provide an escrow or money-back guarantee. This could make you hesitant if you want more financial protection. |
| A+ Rating & Accreditation: TCR is a BBB-accredited business and holds an A+ rating. This demonstrates the company’s commitment to adhering to industry ethical practices and its positive track record in addressing customer complaints. | No Clear Pricing: The firm does not mention clear pricing information. The company states that fees vary depending on each case. You may later charge additional charges, such as attorney retainer fees, after paying a significant amount. |
What Service Does Timeshare Contract Resolution Offer?
TCR offers the following services:
Timeshare Exit: Timeshare Contract Resolution’s primary service is to assist individuals in legally exiting their unwanted timeshare contracts. They’ll work with you to identify misleading and pressured sales tactics that support your case and then work to terminate or eliminate your ownership obligations.
One-on-One Case Evaluation: They provide a personal consultation and contract review for each case. Their team of intake specialists and analysts evaluates your situation and checks whether you qualify for the exit program.
Negotiation and Advocacy: TCR Negotiates on Your Behalf with Your Timeshare Company. Their legal consultants work to find leverage points and ensure a resolution.
Documentation Management: The TCR team provides ongoing support and assists clients with gathering documents, submitting paperwork, and keeping clients updated on their case status.
Timeshare Contract Resolution Pricing and Fees
Timeshare Contract Resolution does not offer a single pricing model. Instead, their fees vary depending on the specifics of timeshare contracts, contract types, resorts, whether the contract has an outstanding mortgage, and the number of contracts held by clients.
While they did not disclose fees, the firm explains that their average price is a fraction of what an individual would pay over time if they keep the timeshare. They encourage owners to consider the cost of ownership when evaluating their service price.
Necessary: The firm doesn’t offer escrow protection or a money-back guarantee. Therefore, it’s recommended to consider a firm that provides an escrow option.
Timeshare Contract Resolution Reviews
Here is a summary of customer feedback and information gathered from the company’s official website, BBB profile, and other trustworthy online sources.
| Company Name | Timeshare Contract Resolution |
| Headquarter | Tempe, Arizona |
| Years in Business | 6 |
| BBB Accredited | Accredited |
| BBB Rating | A+ |
| BBB Complaints | 13 |
| Complaints Closed | 9 |
| Pricing Info | Not Available |
| Pricing Model | Not Disclosed |
| Money-Back Guarantee | No |
On BBB, the firm holds an A+ rating and has received a 4/5 customer rating. According to the reviews, there is a mixed experience; Many clients have shared stories of escaping long-term burdens. Many have highlighted their support, communication, and professionalism.
However, some negative reviews focused on feeling misinformed, suggestions to stop payments that harmed their credit, and delays in communication.
On Trustpilot, the firm has received a rating of 3.2 from customers. Many customers have praised their representative for being supportive, polite, and helpful during the contract release process.
However, few expressed disappointment, stating that the firm made false promises about refunds and credit repair.
Timeshare Contract Resolution Lawsuits and Complaints
As of June 2025, there is no legal class action Timeshare Contract Resolution (TCR). However, regarding complaints, there are numerous listings on the BBB. They primarily concern delays, poor communication, lack of legal support, and dissatisfaction with refund handling. Many clients reported being asked for the same documents repeatedly. Others were frustrated that the firm advised them to stop making payments on their loan, which affected their credit score.
Timeshare Contract Resolution Success Rate and Timeline
Timeshare Contract Resolution has helped many clients successfully exit their contracts. The customer ratings on various platforms show a good number of satisfied clients.
As for the timeline, TCR states that each timeshare contract is different, which can impact the duration of the exit. Based on their experience, the expected resolution timeline ranges between 6 and 36 months.
According to customer feedback on the BBB, TCR took 6 to 12 months to cancel their timeshare.
Key Point to Remember Before Hiring an Exit Firm
Never hire an exit firm too quickly. Rushing into a decision can lead to a fall for exit scams. So, always check a few things, such as,
- Verify whether the firm is BBB-accredited or not.
- Check whether the company is transparent about pricing and refund policies.
- Check the company’s reviews and complaints from third-party sources, like BBB, Google, and Trustpilot.
- Never shake hands with firms that pressure you to act fast.
- Never trust a firm that makes vague promises and bold statements, such as 100% guaranteed results.
- Do not trust a company that demands upfront payment instead of an escrow option.
Remember: TCR does not offer escrow payment protection, which is a major fund security in the timeshare industry. This means that a third party will not protect your payment, and if they fail to meet your expectations, you will have no recourse to get your money back. So, it’s best to contact Timeshare Cancellation for a personalized assessment and recommendation to reputable, escrow-backed exit firms with proven track records.
Conclusion:
Timeshare Contract Resolution is a professional exit firm, but it may not be the best fit for everyone. They are BBB-accredited but do not offer escrow, which can be a significant concern. For a safer exit, consider reaching out to Timeshare Cancellation for reputable firms that utilize escrow and are suitable for your specific situation.
FAQs
Q1: How much does Timeshare Contract Resolution charge for timeshare cancellation?
Timeshare Contract Resolution does not offer a single pricing model. Instead, their fees vary depending on the specifics of timeshare contracts, contract types, resorts, whether the contract has an outstanding mortgage, and the number of contracts held by clients.
Q2: Does Timeshare Contract Resolution offer escrow services?
No, Timeshare Contract Resolution does not offer escrow services. You have to pay fees upfront. However, book a free consultation with them first to inquire about their payment model.
Q3: Is Timeshare Contract Resolution BBB accredited?
Yes, Timeshare Contract Resolution is a BBB-accredited business and holds an A+ rating from the BBB.
